two women reading from a shared bookCalifornia Library Literacy Services are planned, implemented, and evaluated using a learner-centered framework titled Roles and Goals. The framework helps staff and volunteers:

  • Identify the goals that learners want to accomplish with their improved literacy skills.
  • Deliver learner-centered instruction that is tailored to learners’ goals and aspirations.
  • Track, acknowledge, and celebrate progress.
  • Evaluate the impact of the library literacy program.

Goal-setting empowers learners. It helps learners reflect on what brought them to the program, define what they want to work on, take ownership of their instruction, stay focused on what’s important to them, stay motivated, and build self-confidence.

The Roles and Goals framework is grounded in the belief that literacy “involves listening, speaking, reading, writing, numeracy and using everyday technology to communicate information,”¹ and that literacy is “understanding, evaluating, using and engaging with written text to participate in society, to achieve one’s goals and to develop one’s knowledge and potential.”²

Goal-setting within the framework helps learners achieve success in their major life roles as community members, workers, family members, and lifelong learners.



Please note: we are in the process of updating the curriculum to reflect the recent updates to the Roles and Goals framework.  We encourage literacy staff and volunteers to continue using the documents below until the new curriculum is made available. If you would like to join the team that is updating the curriculum, please contact us.

Roles and Goals Curriculum Title Page

Lifelong Learner Role

Worker Role

Family Member Role

Community Member Role Please see voters’ resources for ideas and tutoring materials.